GDPR Compliance – Prime Care Global Trading

🔒 GDPR Compliance – Prime Care Global Trading

Prime Care Global Trading is a UK-registered company and is fully committed to protecting the personal data of our clients, partners, and website visitors in accordance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

As a business operating from the United Kingdom and serving clients globally, we take data privacy seriously and handle all personal information lawfully, transparently, and securely.

What is GDPR?

The General Data Protection Regulation (GDPR) is a comprehensive data protection law that came into effect on 25 May 2018 across the European Union and the United Kingdom. It gives individuals and businesses greater control over their personal data and places strict obligations on companies that collect and process it.

What Data We Collect

We only collect data that is necessary to provide our wholesale sourcing services. This may include:

  • 👤 Business & Contact Information — Company name, contact person name, email address, phone number, and business address
  • 📦 Order & Enquiry Information — Product requirements, order quantities, shipping destinations, and sourcing preferences
  • 💳 Payment Information — Processed securely through trusted payment channels. We do not store card or banking details beyond what is required for transaction processing
  • 💻 Website Usage Data — Cookies and browsing data used to improve your experience on our website

How We Use Your Data

  • To process and manage your wholesale enquiries and orders
  • To communicate with you regarding quotations, production updates, and shipments
  • To provide after-sales support and account management
  • To improve our website, services, and sourcing capabilities
  • To comply with UK and international legal obligations

Your Rights Under GDPR

As a client or contact of Prime Care Global Trading, you have the following rights regarding your personal data:

  • ✅ Right to Access — Request a copy of the personal data we hold about you
  • ✏️ Right to Rectification — Ask us to correct any inaccurate or incomplete data
  • 🗑️ Right to Erasure — Request deletion of your personal data, subject to legal obligations
  • ⏸️ Right to Restrict Processing — Ask us to limit how we use your data
  • 📤 Right to Data Portability — Request your data in a structured, machine-readable format
  • 🚫 Right to Object — Object to the processing of your data for marketing purposes at any time

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by UK law. Client and transaction records are typically retained for 6 years in line with UK business and tax regulations. Once no longer required, data is securely deleted.

Third-Party Sharing

We do not sell your personal data to third parties. Data may be shared with trusted service providers — such as freight forwarders, logistics partners, and payment processors — solely to fulfil your order, and only under strict data protection agreements. All third-party partners are required to handle your data in compliance with GDPR.

Cookies

Our website uses cookies to enhance your browsing experience and analyse site traffic. You can manage your cookie preferences at any time through your browser settings.

Contact Our Data Protection Team

If you have any questions about how we handle your data, or wish to exercise any of your GDPR rights, please contact us. We will respond within the legally required timeframe of 30 days.