Privacy Policy – Prime Care Global Trading

🔒 Privacy Policy

Prime Care Global Trading is a UK-registered company committed to protecting the privacy and personal data of our clients, partners, and website visitors. This policy explains how we collect, use, store, and protect your information in compliance with the UK GDPR and the Data Protection Act 2018.

Last updated: May 2026

1. Information We Collect

Business & Contact Details — Company name, contact person, email, phone, business address
Order & Enquiry Information — Product requirements, quantities, shipping destinations, sourcing preferences
Payment Information — Processed securely; we do not store card or full banking details
Website Usage Data — Cookies, IP address, browser type, pages visited
Communications — Emails, WhatsApp messages, and enquiry form submissions

2. How We Use Your Information

To process and manage wholesale enquiries and orders
To provide quotations, production updates, and shipping information
To communicate regarding your account and after-sales support
To improve our website and sourcing services
To comply with UK and international legal obligations
To send relevant trade updates (you may opt out at any time)

3. Legal Basis for Processing

Contract performance — processing necessary to fulfil your wholesale order
Legitimate interests — improving our services and communicating with clients
Legal obligation — compliance with UK tax, trade, and data protection laws
Consent — for marketing communications where applicable

4. Data Sharing

We do not sell your personal data. We may share data with:

Freight forwarders and logistics partners (to fulfil shipments)
Payment processors (to process transactions securely)
Factory partners (only order specifications, not personal data)
Legal or regulatory authorities (where required by law)

All third parties are bound by data protection agreements.

5. Data Retention

We retain your data for as long as necessary to fulfil our services and comply with UK legal requirements. Business and transaction records are typically retained for 6 years in line with UK tax regulations.