Shipping Policy – Prime Care Global Trading

🚢 Shipping Policy

Prime Care Global Trading manages end-to-end logistics for all wholesale and bulk orders — from factory in China to your destination worldwide. This policy outlines our shipping methods, timelines, documentation, and responsibilities.

Last updated: May 2026

1. Shipping Methods

🚢 Sea Freight

FCL (Full Container Load) — 20ft and 40ft containers for large bulk orders
LCL (Less than Container Load) — shared container for smaller bulk orders
Estimated transit: 20–40 days depending on destination port

✈️ Air Freight

For time-sensitive or high-value shipments
Estimated transit: 5–10 business days

📦 Express Courier (DHL / FedEx / UPS)

For samples and small quantity orders
Estimated transit: 3–7 business days
Door-to-door with full tracking

2. Ports of Loading

Yiwu / Ningbo
Shanghai
Guangzhou / Shenzhen

3. Shipping Destinations

We ship worldwide including UK, EU, USA, Canada, Middle East, Africa, Australia, and beyond. Contact us to confirm availability for your destination.

4. Incoterms

EXW — Ex Works (buyer arranges collection from factory)
FOB — Free On Board (most common for bulk orders)
CIF — Cost, Insurance & Freight
DDP — Delivered Duty Paid (door-to-door, all duties included)

Incoterms are confirmed in the Proforma Invoice before payment.

5. Shipping Documentation

Commercial Invoice
Packing List
Bill of Lading / Airway Bill
Certificate of Origin (upon request)
Cargo Insurance (available upon request)

6. Customs & Import Duties

Unless DDP is agreed, import duties, taxes, and customs fees at the destination are the buyer's responsibility. We provide all necessary documentation to support smooth customs clearance.

7. Order Tracking

Full tracking details are provided upon dispatch. For sea freight, we provide vessel and container tracking. For air and courier shipments, a tracking number is provided immediately upon dispatch.